How can we help?
Open the Tula-hau app, enter where you want to go, choose Tula Ride or Tula Car and confirm. You will see your driver, their vehicle and live location on the map.
Fares are shown in USD before you book, based on distance and estimated time. The price you confirm is the price you pay, unless you change your destination.
Yes. Choose cash or mobile wallet when you book. Cash is paid to the driver at the end of the trip.
Go to Activity, open the trip and tap "Lost item". We will put you in touch with the driver.
Register your interest on the Partner with us page. Our team will call you to arrange document checks and a short training session.
During a trip, tap the shield icon to share your trip or contact support immediately. After a trip, report it from the trip details in Activity.
Still need help?
Chat with our support team in the app — in Tetum or English.